Kezava Work Order Management

Synaptris

Kezava Work Order Management

Challenge

The Largest Transit System in North America faced significant challenges in managing its extensive network of equipment spread across multiple boroughs. Among these challenges are the complexities of work order management, which involve tracking and prioritizing service requests efficiently. Additionally, there is a critical need for improved visibility into the real-time status of work orders to enhance operational responsiveness and optimize resource allocation.

Solution

To address these challenges, Kezava offers a tailored solution that provides clear visibility into the status of equipment maintenance status and associated work orders. This solution enables comprehensive tracking and overview of all transit equipment across boroughs, ensuring proactive maintenance and minimizing downtime. Kezava also provides real-time insights into work order statuses, allowing for immediate visibility into progress and facilitating timely responses to service requests. Furthermore, the platform’s customized reporting features empower management with detailed analytics to support informed decision-making and strategic planning.

Solution Features

Enhanced Efficiency

Optimizes preventive maintenance schedules, reducing overdue tasks and enhancing equipment reliability.

Improved Management Visibility

Real-time updates on work order
statuses provided by Kezava
enhance management visibility,
enabling better control and more
effective resource utilization.

Operational Excellence

Ensures smoother operations with timely service calls and proactive maintenance strategies

Implementation Process

The Synaptris services team will work alongside your business, operational and IT leadership team to deliver a Workforce Management Solution Supply Management Solution that you can deploy in weeks, not months or years. Using configurable interface and our experience in adapting the platform for a variety of Workforce Solutions settings, that can meet your organization’s specific workflow needs within weeks. You can expect an agile roll out process that is collaborative and participatory—not prescriptive.

Map & Model

We will work with your staff to baseline your workflows. Using Kezava’s configurable user interface, we will also adjust the screen layouts as needed.

Adapt & Deploy

we will quickly adapt the solution to model and optimize workflows. We will integrate your existing data, whether it’s in legacy software, an Excel sheet, or any other source. Deploy at your end with our close support and guidance.

Train & Use

we will train your staff in minutes on how to use the intuitive interface from the web or mobile device to check workflows, request changes, and optimize process.

Optimize & Evolve

Kezava is purpose-built to grow and change with your team as you learn from its predictive insights and tweak your workflows, and more. Discover opportunities for increased efficiency based on Kezava’s analytics.

Company

At Synaptris Solutions, we are about technology and dedicated to providing IT solutions for businesses of all sizes.